1. Definition of Personal Information
“Personal information” refers to information that can identify a specific individual, such as name, address, telephone number, and email address. This information is important data that can identify individuals, and therefore requires careful handling.
2. Collection of Personal Information
The Company collects personal information through the following methods:
Inquiry forms
Service registration
Email and telephone communications
When collecting this information, we clearly state the purpose of use and obtain the user’s consent. We do not collect more personal information than is necessary.
3. Management of Personal Information
We take necessary security measures to keep our customers’ personal information accurate and up to date. We implement the following specific measures to prevent risks such as unauthorized access, loss, damage, alteration, and leakage.
Maintenance of security systems
Establishment of management systems
Thorough employee training
While these measures are fundamental steps for safely protecting personal information, we also introduce appropriate systems and strengthen management frameworks according to the company’s scale and business activities.
4. Purpose of Use of Personal Information
The personal information we receive from customers will be used for the following purposes.
Contacting customers and providing business information
Responding to inquiries
Sending emails and materials
We will not use personal information for any purpose other than those stated above, and once the purpose has been achieved, we will promptly dispose of or delete the information in an appropriate manner.
5. Prohibition of Disclosure or Provision of Personal Information to Third Parties
We will not disclose personal information to third parties without the consent of our customers. However, the following cases are exceptions.
When we have the consent of our customers
When we disclose information to contractors in accordance with the wishes of our customers
When disclosure is required by law
When providing personal information to third parties, we will require the same strict management from the recipient and supervise them to ensure that the information is not used inappropriately.
6. Security Measures for Personal Information
We have implemented the following security measures to ensure the accuracy and security of personal information.
Restricting access to information systems
Regularly reviewing and improving systems
Providing information security training to employees
These measures minimize the risk of information leaks and unauthorized access, ensuring thorough information security management.
7. About Cookies
Our website uses cookies to analyze customer usage and improve our services. The use of cookies offers the following benefits.
Maintaining login status
Providing customized services
Improving services through access analysis
You can disable cookies in your browser settings, but doing so may result in some features becoming unavailable.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the handling of personal information on these linked websites. Please check the privacy policies of the linked websites before using them.
9. Inquiries from Individuals
If you wish to inquire about, correct, or delete your personal information, we will respond promptly after confirming your identity.
10. Compliance with and Review of Laws and Regulations
Our company complies with Japanese laws, regulations, and other norms applicable to the personal information we hold. Furthermore, we periodically review the content of this policy and make improvements as necessary.
11. Change of Privacy Policy
This Privacy Policy is subject to changes without notice to users.
The changed Privacy Policy will take effect when it is placed on this website unless otherwise specified by us.
*This document is an English translation of the original version for reference purposes only. The original version is written in the Japanese language. In the case of any discrepancy between the original version and this English translation, the original version shall prevail.
12. Inquiry contact
If you have any question about the policy, please contact us at the following contact address/e-mail address:
Contact person: Hiroki Iida
Address: 2-24-36-3F, Nishiazabu, Minato-ku, Tokyo
E-mail address: contact@isodesign.jp
Established on: Dec 3, 2025
contact
ISO Inc.
Nishiazabu Office
106-0031
2-24-36-3F Nishiazabu, Minato-ku, Tokyo MAP
TEL: 03-6874-7803
Omotesando Office
107-0062
5-4-41 Minami-Aoyama, Minato-ku, Tokyo
2nd floor, Grasseira Aoyama
Connect291 - Room D MAP
Business Activities:
• Design, planning, supervision, and oversight of spaces and interiors
• Design, planning, and oversight of events, exhibitions, and other related projects
• Design and supervision of displays
• Design, planning, and oversight of furniture and products
• Branding-related services
• Graphic design and packaging design
Founded: November 11, 2011
Established: November 11, 2016